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Behind-the-Scenes (BTS)

Authentic content capturing office culture, team events, or product development processes

PeopleSocial Team
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August 25, 2026
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5 min read

What is Behind-the-Scenes content in employee advocacy?

Behind-the-Scenes (BTS) content in employee advocacy refers to authentic, unscripted, or semi-structured media shared by employees that reveals the day-to-day culture, processes, and people behind a brand. Instead of polished corporate announcements, BTS posts show the human side of a workplace

Why BTS content works?

  • Higher Authenticity: Audiences naturally distrust overly polished marketing copy. Content coming directly from employee accounts carries significantly more credibility.
  • Employer Branding & Recruitment: Job seekers look for genuine insight into company culture, team dynamics, and work environments before applying.
  • Humanizing the Brand: Putting faces to a corporate logo builds emotional connections with customers, prospects, and talent.

What are the key types of BTS advocacy content?

  • A Day in the Life: Short vlogs or photo series showing an employee's routine, desk setup, or project milestones
  • Workplace Culture & Events: Casual photos or clips from team offsites, hackathons, celebration lunches, or remote coffee chats
  • Product Development & Process: Teasers or sneak peeks showing how a feature is built, tested, or designed before it gets launched
  • Learning & Growth Moments: Posts highlighting workshop participation, conference attendances, or key takeaways from an internal project failure or success

What are the best practices for execution?

  • Keeping natural human tone by letting employees speak in their own voice and avoiding rigid corporate scripts
  • Establishing clear guidelines covering data privacy, client confidentiality, and network security
  • Encouraging diversity by featuring employees across different departments, hierarchy, and regions to give a complete picture
  • Rewards & recognition to highlight top employee advocates internally to build momentum and encourage ongoing participation\

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